Shipping policy

At Expressions Wellness, we aim to make your experience simple, reliable, and transparent from checkout to delivery.

All orders are processed within 1 to 2 business days, excluding weekends and public holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Shipping times may vary depending on your location:

Please note that these are estimated delivery times and may vary due to customs processing or carrier delays.

Shipping costs are calculated at checkout and will be displayed before you complete your purchase. From time to time, we may offer free shipping promotions.

Once your order has shipped, you will receive an email with tracking information so you can follow your delivery every step of the way. Tracking updates may take up to 48 hours to appear.

While we work closely with our shipping partners, occasional delays can occur due to factors outside our control such as customs clearance or carrier disruptions. We appreciate your patience if this happens.

Please ensure your shipping address is entered correctly at checkout. EXPRESSIONS WELLNESS is not responsible for orders delivered to an incorrect address provided by the customer.

If you have any questions about your order or shipping, please contact our support team at info@cryofirmgel.com and we will be happy to assist you.